• What’s happening with Double’s chenille rugs?

Double is retiring this classic chenille construction as we make room for new arrivals across the collection.

Every remaining chenille rug has been reduced by up to 60% as we clear the final inventory. Once these pieces leave the collection, chenille will not return. All chenille rugs are strictly final sale.

• Is this the last chance to buy a chenille rug from Double?

Yes. The chenille rugs currently available on our website represent the final release of the collection. We will not introduce new colours, sizes or replacement stock in future. If there is a particular design or size you have been considering, we recommend securing it while it remains available.

• What is a chenille rug?

Chenille rugs use a short, dense pile that sits low against the floor. The construction creates a smooth, even surface with a softer feel underfoot while maintaining a lower profile than deeper pile rugs, with a machine washable rug top that adds practicality for everyday use.

• What is chenille made of?

Double's chenille rugs use a recycled polyester rug top paired with a rubber non-slip rug base as part of the standard system.

• Are chenille rugs soft?

Yes. Chenille combines a soft feel underfoot with a low-profile construction, making it well suited to bedrooms, living rooms and other everyday spaces where comfort matters.

The surface feels smooth rather than coarse or textured, which makes it comfortable for bare feet and time spent on the floor.

• Are chenille rugs good for high-traffic rooms?

Yes. Chenille performs well in the rooms used most frequently throughout the home, including living rooms, bedrooms and home offices.

Its low profile allows chairs and furniture to move easily across the surface, while the woven construction holds its appearance well through daily use. The machine washable rug top also makes it easier to manage the spills, dirt and wear that naturally come with busier spaces, with most sizes fitting comfortably within residential washing machines.

• Are chenille rugs good with kids and pets?

Yes. The removable washable top layer makes chenille easier to live with in homes with children and pets. Muddy footprints, food spills and pet accidents can usually be addressed by removing and washing the rug top rather than cleaning the entire rug in place.

The low-profile surface also traps less debris than deeper pile constructions, making regular maintenance straightforward.

• Do chenille rugs shed?

No. Chenille rugs do not shed. Their recycled polyester construction maintains a consistent surface over time without releasing loose fibres through everyday use. 

• How long do chenille rugs last?

Chenille performs well over years of normal household use when cared for properly.

The low-profile construction experiences less compression than deeper pile rugs, helping the surface maintain a more consistent appearance over time.

Regular vacuuming removes abrasive dirt particles before they wear the fibres, while occasional washing helps preserve the rug through daily use.

• Are chenille rugs machine washable?

Yes. The chenille top layer can be removed and machine washed when required.

Every chenille rug uses Double's two-part rug system, which separates the washable rug top from the grip base beneath it.

• How do you clean a chenille rug?

A simple routine is usually enough to keep chenille looking its best:

• Vacuum regularly to remove dust and dirt before they settle into the pile.
• Blot spills promptly using a clean cloth.
• Avoid rubbing spills, as this can push them further into the fibres.
• Wash the rug top when a deeper clean is required.
• Use a soft brush after drying if you wish to restore the direction of the pile.

Cleaning spills early and washing when needed will help preserve the appearance of the rug over time.

• How does Double's two-part interchangeable rug system work?

Every chenille rug consists of two separate components that work together as a single rug.

The grip base stays in position on the floor and provides stability underfoot. A removable chenille top layer attaches securely to the base, creating the finished appearance and texture of the rug.

The same base can also be paired with different chenille designs, making it possible to refresh a room or rotate styles without replacing the entire rug.

• What are the terms of the chenille markdown sale?

Every remaining chenille rug is reduced by up to 60% while stock lasts. A few things worth knowing before ordering:

• Sale pricing is already reflected in the listed price.
• The reduction applies across all remaining chenille colours and sizes.
• All chenille markdown rugs are final sale.
• Once a design or size sells out, we will not restock or reproduce it.
• Can I return or exchange a chenille rug bought in the sale?

No. Because all remaining chenille rugs are now sold as clearance stock, sale purchases cannot be returned or exchanged for change of mind.

We recommend confirming your preferred size and colour before ordering, and our team is happy to help if you are deciding between options.

If your rug arrives faulty or not as described, please contact our team for assistance.

• Can I still buy a replacement top layer for my chenille rug later?

Replacement chenille tops will remain available while inventory lasts.

After stock is exhausted, we will not manufacture additional chenille tops. If keeping a spare or securing an alternative design matters to you, we recommend purchasing it alongside your rug at the time of purchase.

• Can I still get support for my chenille rug after it's discontinued?

Yes. Retiring chenille from the collection does not affect the support available to existing owners. Our team will continue to provide assistance with washing instructions, cleaning advice and general maintenance questions for all chenille rugs already in use.