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SHAGGY
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Design your perfect Australian home.
Size — Your rug can illuminate a space, help to design a cosy arrangement or define a larger living area. When in doubt, always size up! If placed in the bedroom, dining room or living room, always ensure the focal furniture sits within the borders of the rug. Maximise visual airiness by leaving at least 30cm of space between your rug and the walls.
Style — Subtle or adventurous, timeless or contemporary, our various styles of rug add visual interest and distinct personality to any space. Create exciting energy with our Abstract and Mid-Century daring designs, or enhance subtle environments with our Morroccon and Persian cultural classics.
Colour — Complement your space with a rug colour that accentuates your chosen mood, tone or energy. Clean and cool shades conjure peace and serenity. Bright and bold hues contribute creativity and fun. Select from our variety of colours and create the perfect palette for your home.
Material — Ensure balance and ease throughout your home with Double's curated selection of textures. Chenille and New Jute are low-pile and highly durable, providing classic comfort to high traffic areas such as entryways and walkways. Cotton Pile, Highland and Vegan Shearling are luxurious underfoot, bringing soft and plush cosiness to the bedroom or living room.
FAQ
About Our Rugs
Our rug system is simple and uncomplicated, designed to come apart in two layers for easy cleaning or machine washing whenever you need it.
What are your Double rugs made of?
Our cover layers are made from a durable water resistant polyester, and our base layers are made from 100% recycled polyester. Our Chenille and New Jute textures are made from sustainably sourced materials and our plush, Cotton Pile texture is made from organic cotton.
All our rug bases are constructed from a yoga-mat like material, for a nonslip and comfortable footing.
Where are Double rugs made?
All of our rugs are designed and developed at our headquarters in Australia and manufactured in India, Portugal and China to provide the most advanced technology for superior craftsmanship and long lasting durability.
Rug Care & Cleaning
All our rugs are 100% machine washable and easy care, despite variation in texture. Please refer to your rug’s specific care instructions, here.
For any major accidents, remove the cover layer and wash immediately. Minor spills can be spot cleaned with a mild, non-bleach detergent.
Is my rug machine-washable?
Yes, all Double rugs are designed to be machine washable by separating the outer was
How do I dry my rug cover layer?
Tumble dry on a low spin setting; alternatively, hang to air-dry.
Shipping
We offer free standard shipping on all full-price items shipped within most regions of Australia for orders over $140 AUD. Due to increased carrier costs, additional fees may apply for some regional areas within Australia.
All orders below $140, and all final sale items shipped will incur additional delivery costs.
For New Zealand orders, shipping fees will be calculated at checkout. For all other international orders, please contact welcome@double.online for a custom shipping quote.
Return & Exchange
With the exception of Final Sale items, all items purchased directly from Double can be returned for a full refund or exchanged within 30 days of delivery. However, we incur a small restocking fee of $30 to cover the return or exchange.
Any items returned in a condition deemed as no longer resalable will not be honoured for a refund.
For an item to be eligible for a return or exchange, it must be shipped back in its original packaging or similar packaging that will keep the item safe while in transit. The item must also be new, unused, unwashed, undamaged, and in resalable condition, free from:
- Fur, dirt, stains, or any foreign material
- Signs of wear or tear, washing, or damage due to improper care
Refunds are processed within 7 business days after we receive your return and will be reflected in the original form of payment used during purchase, or in store credit if requested.
To start the return, please reach out to our customer support team or visit our Returns & Exchanges page for assistance.
Please note: Final sale items are not eligible for returns or exchanges.
More Questions?
The Double System
Our rug system is simple and uncomplicated, designed to come apart in two layers. The durable and nonslip base provides grip and stability, while your unique top layer can be peeled off and machine washed whenever you need it. No worries!
